Customs regulations differ greatly depending upon the country. It is the responsibility of the customer to confirm that the country to which the items are being shipped will accept the items that they order and to verify any additional charges that may be forthcoming. Please check with the Customs Office of that country if you have any doubts.

MuscleShoppe.com is not responsible for any additional fees for customs or "Value Added Taxes". Should the package be refused for any reason, including additional fees imposed by customs or any other agency, no refund will be issued until the package is returned to MuscleShoppe.com in unopened and in its original packaging.

1. Select your items and proceed to the checkout page.
2. When prompted, select International as the shipping destination for your order.
3. Complete the checkout form.
4. A customer service representative will email you within 1-2 business days with shipping methods and shipping quotes. The email will include a link to your Order Status page where you may accept one of the quotes or cancel your order.
5. Once you have accepted a shipping method and charge and payment has been received, we will ship your order.

Credit Cards
MuscleShoppe.com accepts the following credit cards: Visa, MasterCard, American Express and Discover. For International orders, additional information may be required in order to verify your credit card (photocopy of the card, photocopy of a recent statement showing billing address etc). Once we have this information on file, we will set you up with an International Account. On subsequent orders, providing you use the same credit card, you will not be required to provide any additional information. Once you select a shipping method and charge, you will be notified as to whether we require any additional information to verify your credit card.

Money Orders
Money Orders are certified fund checks that can be obtained in the US at banks and Post Offices. Any certified check from a financial institution would qualify as a money order. If you need additional information about money orders, please contact a customer service representative via the Customer Service Center. In the event that you pay using a money order, we will not ship your order until the money order has been received. Due to the potential delay between ordering and receiving the money order, MuscleShoppe.com cannot guarantee the availability of the items ordered. In the event that an item is no longer available, we will notify you and you can switch the item for another or cancel the item from your order.

Wire Transfer
Wire Transfers are direct transfers of funds from your account to ours initiated by your bank. If you need additional information about wire transfers, please contact a customer service representative via the Customer Service Center. In the event that you pay using a wire transfer, we will not ship your order until the wire transfer has been received. Due to the potential delay between ordering and receiving the wire transfer, MuscleShoppe.com cannot guarantee the availability of the items ordered. In the event that an item is no longer available, we will notify you and you can switch the item for another or cancel the item from your order.
Please Note: There is a $20.00 surcharge for Wire Transfers which is used to recoup a charge levied by our bank for receiving Wire Transfers.